Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, shipping address, and payment information when you place an order or create an account. We also collect usage data such as pages visited, time spent, and device information.

How We Use Your Information

We use your information to process and fulfil orders, send order confirmations and shipping updates, respond to your enquiries, improve our website and services, and send you promotional communications (only with your consent).

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as payment processors and courier partners) solely to fulfil your orders. All third parties are bound by confidentiality agreements.

Payment Security

All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your full card details on our servers. Your financial information is encrypted and protected.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though this may affect some functionality of the website.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time by clicking 'unsubscribe' in any email or contacting us at hello@subhiyah.com.